Controlled Branch Access

December 29, 2021

Due to the rapid increase in COVID infections in the community, including some confirmed and/or suspected cases with OCCU staff, we will be returning to controlled branch access for the protection of all as of Tuesday January 4, 2022.

We are asking members, to call employees to perform transactions or to use our self-service banking solutions to limit person-to-person interaction in-branch to help stop the spread of COVID 19.

Please ensure you have the following activated:

ATM Card

• Daily cash withdrawal limit of $500

• Free cash withdrawals, PIN changes, transfers and balance inquiries at all EXCHANGE Network ATMs (free cash and cheque deposits at most ATMs and free bill payments at Oshawa Community’s Branch ATM)

• Find an ATM near you: https://www.theexchangenetwork.ca/

• Daily point of sale limit of $1,000 at merchant terminals. Don’t forget you can also request cash back!

Online Banking Profile

• Transfer funds between accounts (including US - New!)

• Make bill payments

• Send and receive e-Transfers

• Deposit cheques via Mobile Remote Deposit Capture (Mobile Online Banking App only)

• Make loan payments

• Check balances and view account statements

Telephone Banking

• Transfer funds between accounts

• Make bill payments

• Check balances

Call our general line at 905-576-4200, toll free at 1-855-576-4200

● Press 1 for Technical Support

● Press 2 to Perform a Transaction

● Press 3 for the Loan Department

● Press 4 for the Investment Department

● Press 6 to report a lost or stolen ATM card

Employee’s Direct Lines

Loan Department:

Sharan 905-436-5426 or Ext 426

Sarah 905-436-5410 or Ext 510

Investment Department:

Carolyn 905-436-5420 or Ext 420

Lori Hunsley 905-436-5424 or Ext 424

Jackie 905-436-5423 or Ext 423

Lori Kelly 905-436-5427 or Ext 427

Teller Department:

Samantha 905-436-5419 or Ext 419

Patricia 905-436-5412 or Ext 412

Management Team:

John, CEO 905-436-5414 or Ext 414

Linda, Admin Manager 905-436-5416 or Ext 416

Jakob, IT Manager 905-436-5415 or Ext 415

Suzanne, Credit Manager 905-436-5417 or Ext 417